About Us
TechServ was originally founded in Chicago by Judy Lu, a Taiwanese immigrant. TechServ was incorporated in 1992, not long after President Reagan signed the Women’s Business Ownership Act into law in 1988, creating government support for women business owners and eliminating the requirement of male co-signers on loans for female entrepreneurs. TechServ was one of the first female-owned Information Technology (IT) companies in the U.S.
TechServ has evolved over three decades, passed down through three generations of Lu women. TechServ, which is headquartered in Illinois but has a global footprint, initially focused on procurement and service work to deliver and service computer equipment. In 2019 Sunny Lu Williams, the granddaughter of Judy Lu, became CEO and merged her recently acquired healthcare division and its population health management and community health data collection platform, branded StatWatch and expanded the capabilities and service offerings of TechServ to include education and healthcare operations as well as expanding into the state of Indiana.
IT is still a strong component of the TechServ business model; today we integrate IT solutions in our project management and consulting services to higher ed, healthcare and public safety. TechServ uses a philosophy of continuous quality improvement, expertise in community centric data collection and resulting analytics, as well as expertise in program & grant management, strategic planning and workforce development to create meaningful change in the world. We are committed to empowering underserved populations and underassessed organizations to equalize the playing field. We create sustainable programs for education, public safety, and healthcare and are able to do this with agility, rapid development, and at a lower cost to capture data. Our focus is on programs that deliver services promoting better education access, community health equity, and public safety training and workforce development in those sectors. We also value collaboration and new partnerships, for it takes many organizations to create positive, sustainable impact.
Our Philosophy
Techserv is the leader at the intersection of community economic development, transforming healthcare, education, and public safety.
TechServ uses a philosophy of continuous quality improvement, expertise in community centric data collection and resulting analytics, as well as expertise in program & grant management, strategic planning and workforce development to create meaningful change in the world. We are committed to empowering underserved populations and under-assessed organizations to equalize the playing field. We create sustainable programs for education, public safety, and healthcare and are able to do this with agility, rapid development, and at a lower cost to capture data. Our focus is on programs that deliver services promoting better education access, community health equity, and public safety training and workforce development in those sectors. We also value collaboration and new partnerships, for it takes many organizations to create positive, sustainable impact.
Mission: Strengthening systems. Empowering communities.
We strive to create healthier, safer, and more educated communities by uniting people, strategy, technology, and operational excellence for lasting impact.
Vision: Innovating for healthier, safer, smarter communities.
Values:
- Shared Vision
- Collaboration
- Sustainability
- Impact
TechServ’s equity practice focuses on customizing the National Cultural Linguistic Appropriates Services framework traditionally utilized by healthcare providers for community serving organizations. TechServ defines equity for organizations, including our own internal staffing, organizational structuring, and change management policies and procedures, as a continuous quality improvement toward access and accountability.
TechServ’s diversity practice focuses on diversity of thought and perspective where intersectional individuals are aligned with project purpose and scope of practice. Intersectionality goes beyond race, gender identity, and socioeconomic measurement; intersectionality requires the whole person to come to the table to provide insight, recommendation, and thoughtful inquiry.
TechServ’s inclusion practice focuses on participation. Our projects are ever seeking new representation to broaden the scope of practice experience. Our inclusion practice requires that we seek non-traditional perspectives and expanding the current definition of stakeholder.
TechServ’s belonging practice focuses on career pathways supporting personal passion. Our team members bring forth their areas of expertise and their areas of exploration. Our projects are a continuous learning cycle integrating applied learning, professional development with subject matter expertise guidance, and expansive networking.
