Meet the Team
Leadership
Sunny Lu Williams
Sunny’s expertise is on strategic alliance partnerships – identifying the how with the who to move programs forward and scaling with technology.
Sunny Lu Williams • CEO
She has spent fifteen years in business management, new venture formation and program sustainability
Her passion is in improving community and public health through education and access facilitated by a healthcare driven workforce
She was named Indiana Business Journal’s 40 under 40 in 2015
Douglas e. Goldstein
Douglas is a trailblazing executive, innovator, author, and speaker, and serves as Chief Growth Officer for TechServ.
Douglas e. Goldstein • Chief Growth Officer
He has spent 20+ years integrating technology with process improvement to enable clinicians and system leaders to improve patient care and organizational performance
Served as Innovation Officer of the Inova Health System – Center for Personalized Health where he developed solutions integrating digital, AI, clinical care, SDoH and genomics partnering with global medical device and life sciences leaders.
Has delivered over 200 keynotes for health leaders and has authored 10 books on health and technology, including: “eHealthcare – Harness the Power of e-Commerce and eCare;” and “Medical Informatics 20/20 – Quality and EHRs through Collaboration, Open Solutions, and Innovation.”
His new multimedia publication is: “AI.YOU.HEALTH – Strategies and Solutions to Prosper in the AI Age.”
Blake Wood
Blake’s expertise is analysis and facilitation—researching information in the public and private sectors and interpreting the correct procedures that can be implemented to achieve a policy goal.
Blake Wood • Director of Public Policy & Grants Administration
He’s worked in state government, non-profit organizations, a regional chamber of commerce, a large corporation, and a small business
He has experience in both sides of the RFP/grant/procurement process, as well as a background in analyzing and writing legislation, administrative rules, and policies.
He views the non-profit, private, and public sectors as natural partners in helping communities, states, and the nation move forward in navigating opportunities.
Stephen Etter
Stephen’s expertise is on system and program design as well as development – being able to pair the right technology with the program to ensure seamless integration between workforce and technology.
Stephen Etter • Director of Business Process Optimization
He has over 10 years designing, implementing and training various systems across multiple industries.
He has his CHPSE (Certified HIPAA Privacy Security Expert)
He enjoys Golfing and Football (Go Colts!)
Albert Lu
Albert’s financial and legal expertise guide TechServ in both long term and daily financial management, budgeting and HR management.
Albert Lu • Director of Finance & Corporate Operations
- He's an educator, problem solver, optimizer. tighten processes to increase scalability, efficiency, and reduce waste.
He has closed multiple multi-million dollar financing rounds for startups
He enjoy reading fantasy fiction and frequently swing trades stocks and options
Liz Beckner
Liz’s expertise is creative problem solving – knowing and understanding not only what a company or program does but also what they do better than their competition, who their target market is and how to reach them.
Liz Beckner • Director of Marketing
- She has spent nine years as a graphic designer, designing anything from branding, print collateral to basic web development.
Her passion is in improving visual understanding and brand recognition.
Her love for people make her an excellent communicator, collaborator and connector.
Consuela Flores
Consuela’s expertise is in public health, dentistry, higher education, community relations, and project management.
Consuela Flores • Director of Community & Economic Development
She has a Master’s in Public Health from IU Fairbanks School of Public Health and is a Registered Dental Hygienist and Certified Dental Assistant.
She is an educator and has a passion for workforce development and addressing the social determinants of health.
She loves nature and traveling. She has been to 37 states in the U.S., 14 countries, and five continents. She loves to go off the beaten path and experience the local culture and natural beauty that each place has to offer.
Natalie Martin
Natalie is an expert at supporting healthy behavior change through strategic culture initiatives and communication. She has a PhD in Health Communication and is a Registered Dietitian Nutritionist and Exercise Physiologist.
Natalie Martin • Health Promotions Project Manager
- She’s conducted research focused on creating a culture supporting individual and group health and well-being.
Natalie has worked with employer groups for 10+ years to design, implement and evaluate health promotion strategy.
She’s passionate about translating research into meaningful and impactful health messaging.
Robert Turner
Robert's expertise is in managing and designing digital interfaces. Using a keen eye for detail and strong communication skills, he is devoted to capturing the interests of audiences using various web platforms.
Robert Turner • Marketing Communications Project Manager
- He received a Master’s in Human-Computer Interaction from IU Indianapolis.
He specializes in using his creative problem solving abilities to deploy suitable websites for clientele spanning a diverse array of industries.
He loves working collaboratively as part of a small but closely connected team.
Sophia Jaegly
Sophia is a multimedia designer with an eye for engagement. She devotes her graphic design, brand design, and digital communications skills to helping connect clients to their audiences and amplifying community voices.
Sophia Jaegly • Marketing Communications Project Manager
- Sophia has worked in diverse community sectors, from entertainment to education to museum work.
Sophia specializes in creating visual realizations of community goals.
Sophia is an engaging, innovative and forward-thinking team member.
Andre Jefferson
My passion for photography and videography began when I was 8 years old, I took photos of nature and people and made videos about my other hobbies/interests to post on YouTube. Once I was old enough to realize that I could earn a living doing what I loved, I started using my skillset to create content for individuals and companies, which is what I’ve been doing for the past 6 years. I shoot promotional content for companies/individuals, weddings/events, documentaries/short films, family photos/portraits, real estate, automotive, and I also do graphic design work. I love capturing moments and telling stories via photography and videography, so It’s not often that you’ll see me without a camera! I’m currently in the process of obtaining an Associate’s degree in Visual Communications from Ivy Tech, and I plan on obtaining a Bachelor’s degree in Media from Indiana University.
Andre Jefferson • Media Communications Project Manager
- I’ve been doing videography and photography professionally for 6 years.
I’m working to complete an Associate’s degree as well as a Bachelor’s degree in media.
I have a deep passion for capturing moments, telling stories, and creating stories.
I enjoy working alone or on a team.
I enjoy editing and graphic design work.
I have a deep love for nature and the natural beauty within it.
Michael Pappas
Details Coming Soon…
Michael Pappas • Media Communications Specialist
- Details Coming Soon…
Details Coming Soon…
Details Coming Soon…
Details Coming Soon…
Sloane James
Experienced corporate event planner and Special Projects Coordinator with a foundation in executive support and cross-functional collaboration.
Sloane James • Special Projects Coordinator
Passionate about creating seamless experiences—whether through thoughtfully planned events or strategic behind-the-scenes support.
Known for delivering polished events, managing high-priority initiatives, and being a trusted partner to leadership across teams.
Lover of good food, unique spaces, and finding balance through mindfulness and creativity.
Lilly Harper
Lilly is an expert in operations, hospitality, and community management and is known for optimizing daily operations, strengthening client relationships, and ensuring seamless logistics.
Lilly Harper • Community Economic Development Project Coordinator
- Passionate about relationship-building and customer engagement.
Her adaptability and quick decision-making aid in every facet of event management, logistics, staffing, vendor coordination, and on-site execution.
Excellent written and verbal communication that guides client relations and online presence.
- Loves being apart of the Indy community, staying in with her cats and, going out to eat
Consultants & Subject Matter Experts
In addition to our full-time staff, TechServ has partnered with several subject matter experts (SME) to bring the breadth and depth needed for the many programs we support. Our dedicated staff provide the full-time strategy and management of your programs, and they have other staff and SMEs to draw from to provide the quality, speed, and excellence you deserve.
Health & Community Economic Development
Cindy Collier
Policy and Strategy Development
Program Design and Evaluation
Best Practices Research/Set Metrics
Stakeholder Engagement
Jane Ellery
Community Engaged Change Strategist
Community Wellbeing Thought Leader
“Healthy Place” maker
Social and Behavioral Health Practice Educator
Susan Houck Clark
Technology & Health Policy
Cross-sector data sharing & governance
Implementation & adoption
Information privacy & security
Sally Winter
Freelance writer
PR and communications strategy
Website and printed content creator
Public speaking
Education & Entrepreneurship
Dr. Carpia Naylor
MTSS/Education Consultant
Strategic Framework Design
Public Speaking/Professional Development
Program Evaluation and Impact Assessment
Jeane Poole
Fractional executive in sales and marketing
Operational Excellence coaching
Financial Services consulting
Change Management
Kendrea Williams
Certified Business Advisor
Business Strategy and Consulting
Business Coaching
Program Management/Development
Lateva Woolfork
- Brand Strategy & Integrated Marketing
- Strategic Program Design & Development
- Fractional Chief Marketing Officer (CMO) Services
Content Development, Storytelling, Workshops & Training
Kara Kavensky
Strategic Communications Specialist
Writer/Storyteller
Author
PR professional
Public Safety
Kellie Meyer, M.A.
Customized Training
Consulting
Conference planning and logistics
Non profit management
Marcus Reed
- Community Paramedicine/Behavioral Health Program Development
Leader as Coach
Organizational Culture/Change Management
Reliability Management
